Terms & Policies

 

RESERVATION POLICIES:

Appointments may be made by phone or online.  We also accept walk-in appointments.  Please bring a copy of your child’s insurance card with you.

CHECK-IN:

When you arrive, we will gather some basic information including the reason for the visit and insurance information for your child.  You will then be guided through a simple electronic checkin process.

FACILITIES:

Pacific Crest Children’s Urgent Care is located in the same building as Roseway Veterinary Hospital, across the street from the Safeway on Sandy Boulevard.  Parking is available on the curb outside our door and in the parking lot, enter at the East end of the building.

Our bright, airy, clean space is both welcoming, and comforting.  We have 6 exam rooms and utilize the latest in pediatric medical technology, including on-site laboratory and X-ray services, to help your child feel better as quickly and efficiently as possible.

MEDICAL CONCERNS:

Your concerns and your child’s health are our top priority.  We will listen to your concerns and perform a thoughtful, thorough evaluation of your child.  We will communicate what we find and suggest a collaborative treatment plan.  We promise to never suggest or prescribe treatment unless necessary and will explain the risks and benefits of any and all suggested courses of action.  We want you and your child to leave our doors feeling listened to, cared for, and on the road to recovery!